Challenge FAQ

Click on the links below to find answers to frequently asked questions related to Wellness Challenges powered by Heka Health

> How do I join a Challenge?

> Can I use my mobile device for the Wellness Challenge?

> How do I connect my step activity tracker to the Challenge app?

> How do I transfer my step data to the Challenge app?

> Why don't I see my latest steps on the Challenge Leaderboard?

> What are Bonus Activities and how do I engage in them?

> How do I change my email address or other Account Settings?

> How do I change my nickname or update my User Profile?

> What if I forget my password?

> How do I switch to a different Challenge?

> What additional features are in the Challenge app?

If you have a question that we haven't been able to answer we would love to hear from you.

Please fill out and submit your question here and someone from our Technical Support will reach out to you. Alternatively, email us your question to info@hekahealth.com.

Thank you!